Privacy policy

1.- GENERAL

In compliance with current legislation, the company BIOLÓGICA NATURE, SOCIEDAD LIMITADA UNIPERSONAL, with registered office at 46930 – Quart de Poblet (Valencia) – Calle Pinadeta, 26, and Tax Identification Number B-35591411, (hereinafter, ‘the Company’), as the sole controller of the data file, hereby informs Users that the personal data that may be required as a result of requesting information by email or through the Contact Form on the Website, will be collected and processed automatically and incorporated into the corresponding files, with the necessary security levels, owned by the Company for the purpose of adapting commercial offers to the requests made by Users, and thus offering a more personalised and effective service.

This privacy policy is configured in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, in accordance with the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

Users are requested to read this privacy policy carefully in order to understand its content.

2.- INFORMATION COLLECTED

The provision of any information by Users through the Website is voluntary and free of charge.

The Company does not collect or request personal data from minors under the age of 18, so if, despite the provisions of this policy, a minor accesses the Website, they should not continue to send any data, either via the email address provided by the Company or the Contact Form on the Website.

The Company collects and processes the following information or personal data from Users:

  • Full name, town, postcode and company name.
  • Email address.
  • Contact telephone number.
  • Details of the information requested in relation to the products advertised on the Website.
  • Details of visits to the Website and the resources accessed.
  • Information regarding the devices used by Users and the Networks to which they connect when using the Website, including, among others, the IP address, connection information, browser type and version, browser plugins, etc.
  • Information that the Company may request when reporting a problem on the Website.

The Company only collects information when Users choose to provide it. The information is collected through various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information. It should be noted that the Company uses the IP address to diagnose problems with the server and to work on improving access to the Website.

3.- USE OF THE DATA COLLECTED

The information provided may be used for the following purposes, by way of a non-exclusive and non-limiting list:

  • The maintenance, development, control and execution of the contractual relationship between the Company and Users from the acceptance of the General Terms and Conditions of Use of the Website.
  • The correct and orderly management, processing and maintenance of the proper functioning of the Website.
  • The carrying out of commercial, advertising and promotional campaigns and discounts on Products that may be of interest to Users, based on a study of the personal information provided that is contained in the files.
  • The sending of electronic communications related to the Products.
  • The maintenance of the security of the Website.
  • Compliance with any applicable legal or regulatory provisions.

Users have the right to withdraw their consent to the aforementioned processing at any time, exercising their rights of access, rectification, erasure, restriction, objection and portability.

To exercise their rights of access, rectification, erasure, restriction, objection and portability, Users must send an email to info@biologicanature.com or their request by post to the address 46930 – Quart de Poblet (Valencia) – Calle Pinadeta, 26.

4.- DISCLOSURE OF COLLECTED DATA

The data collected on Users will be processed in accordance with current legislation and, to this end, will be kept within the territory of the European Union. The Company’s Data Protection Officer will ensure, at all times, that any disclosure, if necessary, is carried out with all the appropriate guarantees, in order to maintain a high level of protection and sufficient guarantees for Users.

The Company may disclose the data collected when such information is required by a judicial or administrative body to which it is subject, provided that the requirement for disclosure is of a mandatory nature, attempting, by all means at its disposal, to communicate this situation to the User(s) affected by this circumstance as soon as possible.